All material on this site is the property of thomasletor.com (Thomas Letor), unless otherwise stated.
Thomas Letor reserves the right to reject your order if we know or suspect that you intend to resell or copy any of our products as a part of a commercial or personal business. By using our website you accept and agree to our privacy policy
At Thomas Letor we do our best, but we can not guarantee that the colours shown on the website exactly reproduce the colours of our products. This may depend on the colour reproduction of your computer screen or mobile device.
Information on this website is subject to change without notice.
The inclusion of any hyperlinks to third party websites does not imply Thomas Letor's endorsement or approval of such third parties websites, businesses or other activities.
All transactions will be processed in US Dollars and the checkout page will default to US Dollars regardless of your shopping currency. The currency conversion may be displayed for guidance only and may differ to the conversion rate charged by your credit card issuer.
Your privacy is important to us. All information collected by Thomas Letor on this website and via PayPal is only used for the purpose of processing your order and enhancing our customer service. Under no circumstances will information ever be given or sold to a third party, nor will we ever record any billing details such as PayPal account information.
All financial transactions are processed by PayPal to ensure the highest level of security.
Unless otherwise stated, copyright in the information and images or artwork prints on this website, extending to all Social Media is owned by or licenced to Thomas Letor. This website and the content of this website may not be reproduced, duplicated, copied, sold, or otherwise exploited for any purpose, unless specifically authorised by law or in writing by Thomas Letor.
For commissioned pieces, the copyright remains with the artist, Thomas Letor, unless the copyright for the artwork is signed over to the person or company who commissioned it.
Buying an original painting, assumes that you buy the physical object to have and enjoy. You own the artwork, not the copyright to it.
The copyright remains with Thomas Letor unless:
Unless one of these circumstances applies, original piece buyer does not automatically acquire the right to reproduce a painting as prints, cards, posters, on clothing, etc, when they purchase a painting - you're acquiring the right to own and enjoy the item but not the right to reproduce it.
This contract is governed by the laws of Belgium and such other laws which are applicable in the country where the consumer is resident.
Please keep in mind that the delivery times we give you are estimates only. The actual delivery time will have many contributing factors. Please reach out to us before placing your order if it is time sensitive.
Thomas Letor processing policy is between 2-5 business days (excludes weekends). While Thomas Letor takes no responsibility for lost, damaged or stolen goods once your order is shipped, we will investigate your specific situation and ensure we work towards an appropriate solution with the shipping provider.
We post all deliveries to the address you provide us with, so check your order dispatch email to ensure that the address is the right one. While Thomas Letor accepts no responsibility for deliveries made to incorrect or incomplete addresses provided by customers, we will investigate your specific situation and ensure we work towards an appropriate solution.
We ship WORLDWIDE! Please note that a shipment can take up to 30 business days to be delivered once shipped.
Placing orders during the COVID-19 pandemic:
Dear friends, presently shipping operators are experiencing international delivery delays to all destinations due to limited airline capacity and government restrictions as a result of COVID-19. What that means for us is that the delivery times may be longer than usual! Please use the dates provided as estimates only, not guarantees. And if your order is time sensitive (like a birthday present) - please drop us a message first! We'd be able to advice you if there's a risk it may be delayed based on your destination!
We may occasionally provide special offers and promotions waiving delivery charges in certain circumstances. We reserve the right to vary, cancel or extend special offers and promotions regarding delivery charges.
If your order is to be shipped outside Europe, we assume that you’re aware of any import duties or taxes that may apply in the country your order is being shipped to. Thomas Letor will not be responsible for the payment of any such costs, nor will we be responsible for replacing goods that may be seized by customs in your country.
We accept order cancellations requested within 24 hours of purchase. Please note that refunds may take up to 10 business days to appear in your account.
Please choose carefully, as we do not accept returns if you simply change your mind. But if there is a fault with the product, we will happily exchange or replace your item including return postage.
